Pilots and flight attendants often get the most attention among airline employees, but the ground crew and their roles they play remain a vital part of an airport's inner workings.
In the second of our blog posts on airport baggage handling, we look at injuries that happen in the baggage make-up room.
To a passenger at Denver International Airport, the baggage handling process may appear seamless. The passenger drops a bag at the ticket counter, and if all goes well, it shows up at the passenger's destination as if by magic. But airport workers know what really happens behind the scenes. They know all too well about the physical effort that's required to get a suitcase from one airport to another, and about the injuries that airport workers can suffer as they perform their daily work duties.